Using Your UT Official Student Email (2025)

Welcome To Your UT Austin Official Student Email

As a student at The University of Texas at Austin, you are provided with a Microsoft 365 account. This account offers free access to various communication and productivity applications, including the Microsoft Office suite (Word, PowerPoint, Excel and Outlook) as well as Microsoft Teams, SharePoint, Planner, and more. You can access Microsoft 365 training resources to learn more about using Office 365 tools.

Additionally, you receive a student email address based on your EID: [eid]@my.utexas.edu. Starting around summer 2025, this email address will become your official student email, and all important University communications will be sent to your "@my.utexas.edu" address. This email address will be listed in your student record as your primary email address, and you will not be able to change it. You can, however, set up forwarding from your official student email address to an email address of your choosing.

Who is Affected by This Change?

The official UT Email policy change applies to all current students, including those who have been enrolled prior to the 2024-2025 school year. If you currently rely on your UTMail (Google Suite address) for all official University communications action is required. Current students using their UTMail address as their primary account can set up mail forwarding to their Exchange using the following instructions:

Accessing Your Official UT Email Address

To login to your Official UT Email address, please follow the steps below:

1. Visit office365.austin.utexas.edu

2. Select the Outlook Web App option (also referred to as OWA)

3. Login with your EID and password and authenticate with Duo

You can also download the Outlook desktop application on office365.austin.utexas.edu by selecting the 'Office 365 Portal'. After signing in with your EID and authenticating with Duo, you will see a 'Install Office' option that will install the full Office 365 suite on your device.

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Why is it Important to Use Your Official UT Email Address?

Your official UT Austin email address:

• ensures secure, reliable, and professional communication with faculty, staff, and fellow students
• is mandatory for all official correspondence related to your studies and university activities
• helps you stay informed about important updates, deadlines, and events
  

The University of Texas at Austin expects all students to check their official email regularly to stay current with university communications. Failure to check your email is not an acceptable excuse for missing important information.

Student Employee Official Email Use

Users who are University employees, including student employees, or who are otherwise serving as an agent or are working on behalf of the University have no expectation of privacy regarding any University Data they create, send, receive, or store on University owned computers, servers, or other information resources owned by, or held on behalf, of University. University may access and monitor its Information Resources for any purpose consistent with University’s duties and/or mission without notice.

You are required to use your Microsoft 365 official student email for conducting University
business or instruction. All official communications with students will be conducted through
their new email addresses, including communications from your professors.

For more information regarding the Acceptable use of your UT Official email as a student employee, you can review the following Security Policy:

https://security.utexas.edu/policies/irusp#standard2

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Using Your Official Student Email (also called Office 365 email address)

The UT Service Desk offers a variety of self-help articles to guide students in setting up and using their official student email address.

• Important information about Office 365.
• What is my Office 365/official email address?
• How do I create an Office 365 mailbox?
• How do I set up Office 365 for MS Outlook on MacOS or Windows?
• How do I forward my official email address to another email?
• What happens to my official student email address after I leave the University?

For additional assistance, you can email help@utexas.edu or call 512-475-9400.

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Security Information for Official Email Use

Visit UT Austin’s Information Security Office for guidelines on keeping your email and other digital information secure. Do not respond to or click on links in suspicious emails. You can also find out more in UT’s Acceptable Use Policy for University students.

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Additional Resources for Official UT Email

Below are some additional resources to help you navigate email questions.

• For questions about email policy, contact the Information Security Office at security@utexas.edu.
• For more information on Office 365 Email Services, visit these links:
  • UT Office 365
  • Office 365: Applications, Eligibility, and Access
  • Office 365 for Students
  • University's Knowledge Base on Office 365 and Email Services

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